FAQ
1. What is a Telecom Broker ?
A Telecom Broker plays a crucial role as an intermediary, trusted advisor, protector, and shield between companies and carriers. They act as a liaison between the two, ensuring that the best interests of their clients are met. As a trusted advisor, they bring their expertise and experience to the table, offering impartial advice and recommendations based on the unique requirements of each company. They protect their clients from aggressive sales agendas and help negotiate the best deals with carriers.
2. How does your Telecom Marketplace work?
Our telecom marketplace is a centralized platform for business to access multiple technology solutions from top-rated vendors. We perform all of the heavy lifting by reaching out to providers on your behalf, communicating your requirements, and obtaining the proposal. We eliminate the multiple sales calls required to receive a proposal, cutting the sales process time in half. In addition to the quote our partner status means you get senior sales, account management, and support resources for the life of your account. By providing direct quote access to the top providers, we offer a level of convenience and accessibility that was previously not available.
3. What is the benefit to working with a Telecom Broker?
By working with a supplier-neutral and agnostic telecommunications consultant you will benefit from preferential pricing and treatment throughout your business relationship with the service providers of your choice. It offers you unparalleled trust and transparency, while providing a level of expertise that is often lacking among private providers. You can eliminate the pressure of aggressive sales agendas and conduct research and evaluations on your own terms, using your own goals and objectives as a guide. This results in a telecommunications proposal that is unbiased and less demanding to manage, ultimately providing a mutually beneficial outcome for all parties involved.
4. Why do service Telecom Providers work with My Telecom Broker?
Business opportunities sourced through a broker are generally of a higher quality, with greater post-sale support. This enables telecommunications providers to reduce the risk of losing customers in the long-term. This arrangement also offers better service and support for the customer as providers must also consider their relationship with the entire broker channel in case of any issues arising.
5. What is the difference between working with My Telecom Broker vs. a direct sales agent?
Telecommunications companies often experience high turnover rates, resulting in the recruitment of less experienced individuals, who may not possess the same level of expertise as a seasoned consultant who has worked with multiple carriers.
Our approach is unique, as our compensation is derived from residual payments from the carrier, aligning our interests with those of our clients by favoring long-term successful implementations. This promotes a long-term commitment to ensuring client satisfaction and success, unlike the traditional model of direct representatives who are compensated upfront and may not prioritize customer satisfaction.
6. Will I be billed by My Telecom Broker or the Service Provider?
My Telecom Broker acts as an intermediary in the procurement process of business phone and internet services, facilitating the process and providing clients with the lowest possible pricing options. The service agreement and billing is executed directly with the service provider.
"35% of telecom and technology services are purchased through brokers like MyTelecomBroker.com because clients prefer to deal with a vendor-neutral adviser."
